Delivery
Orders are dispatched from the atelier in Chennai and delivered across India. Your delivery charge, the free delivery threshold and how long it takes are shown in your bag and again at checkout, and they come from the same place this page does.
A made to order piece is cut and finished for you before it travels, so it leaves the atelier later than a piece that is ready to send. It is paid for in full when you order, the same as everything else here, and its delivery is charged at checkout with it.
Returns
The atelier holds no stock of finished pieces and cuts each one for a single order, so a garment that came back could not be sold to anybody else. That is what stands behind the policy rather than an excuse offered after it.
If something is wrong with what arrives, it is not a return. Message the atelier and it will be put right.
Questions
Message the atelier on WhatsApp. Somebody who worked on the piece will answer.

